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Home » Case Studies » Licesing Tracking System for Pharmaceutical Company
New custom CRM system is used to track each licensing interaction as the opportunity progresses. Main requirements of the system was the integration ability to implement a more efficient mechanism to handle and track the growing volume of agreements with outside parties.
System supports the licensing functions within Corporate Licensing and External Scientific Affairs. It provides Senior Management, Legal department and Licensing employees access to information related to Licensing agreements. Another essential element of this system is the implementation of “Everything is connected” principle for creating links between different pieces of information for its co-usage.
The custom application features as follows:
- Extended customer contact management;
- New good looking GUI;
- Possibility to create links between pieces of information;
- MS Outlook Integration;
- Built-in web-based e-mail messaging service;
- Integration with Documentum eRoom;
Technologies Used: PeopleSoft CRM 8.8, Tools 8.45, Oracle 9i, ERMS, Documentum eRoom v7, MS Outlook API, Unit Testing.
Please contact us to request for full case study.
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